Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts/customers.
- Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Details of Function:
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Makes telephone calls and in-person visits and presentations to existing and prospective customers.
- Researches sources for developing prospective customers and for information to determine their potential.
- Develops clear and effective written proposals/quotations for current and prospective customers.
- Expedites the resolution of customer problems and complaints.
- Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
- Identifies advantages and compares organization’s products/services.
- Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
- Participates in trade shows and conventions.
- Excellent verbal and written communication skills.
- Extensive knowledge of sales procedures and principles.
- Organized with attention to detail – takes pride in work
- Multi-tasker with strong ability to prioritize effectively
- Ability to adapt to new software with strong typing skills
- Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor
- Excellent problem-solver skills, very resourceful
- Strong ability to prioritize effectively
- Proficient in Microsoft Office Suite or related software
- Takes pride and ownership of work
- Transplus or Fleet Manager experience is a plus
- Previous Industry experience is a plus
Working indoors, office environment.
Working at a desk. Driving to see clients and walking trade shows.
Vision and Hearing Requirements:
Working in front of a computer, listening to phone calls, colleagues, etc.
Able to make quick decisions, interpret data and problem solve.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.